Sales Account Manager

The Lendlock Group is seeking a Sales Account Manager to join the business as part of Nekem Packaging.

Since becoming part of the Lendlock Group in 2009, Nekem has been supported by one of the UK’s largest privately owned manufacturers of personal care packaging. The Group places equal emphasis on People and Profit, creating a culture where employee engagement, development, and recognition are genuinely valued.

As a key member of the sales team, the successful candidate will be responsible for driving increased sales activity, achieving company targets, and contributing to the Group’s year-on-year growth strategy. This is an opportunity to play a meaningful role in a business that combines commercial ambition with a strong people-focused ethos.

Key Responsibilities:

• Manage existing and potential customer enquiries received via phone or email.
• Propose and develop future strategy for stock sales.
• Responsible for calculating margins and generating quotes on your own projects.
• Listen to customer requirement and present appropriately to make a sale.
• Management of customer requirements including:
  • Enquiry handling and logging
  • Development of formal quotations
  • Liaise internally and with customer to ensure delivery on time.
• Liaise with the NPD team, sourcing and purchasing departments.
• Forecasting of opportunities on a monthly / quarterly basis including the accurate determination of when the sale will land and the associated likelihood of success.
• Input data onto SAGE system
• Maintain and develop relationships with existing customers at all management levels.
• Liaise with buyer and account handlers to manage stock levels.
• Complete all enquiries in-line with company processes.
• Handle incoming phone calls.
• Provide holiday/sickness cover for order processing.
• Any other reasonable tasks required by the company.

Required Skills, Experience and Requirements

• Enthusiastic and proactive nature.
• Excellent communication skills with customers and suppliers, both verbal and written.
• Highly process driven with excellent file management skills.
• Clear, articulate and effective communicator.
• Effective Time Management.
• UK travel to visit existing and potential customers with the possibility of overnight stays may be required.

Benefits

Quarterly Bonus based on Company achieving sales target

Annual Bonus based on Company achieving sales target

Mileage payment for business related travel

A degree of flexibility with working hours

Location:

• Burnley Lancashire

Working Hours & Holiday Entitlement

Mon-Thurs             8.30am – 5pm

Fri                           8.30am – 3pm

0-1 Year                 28 days (inc. 8 days national holiday)

1-3 Years               31 days (inc. 8 days national holiday)

3+ Years                33 days (inc. 8 days national holiday)