Privacy Policy

Effective Date of this Privacy Policy is September ??, 2024

WHO ARE WE?

The Lendlock Group provide plastic and glass packaging and closure supplies.

Registered address: Guilden Sutton Lane, Guilden Sutton, Chester, CH3 7EX.

Company Registration Number: 02902954 VAT Number: 652 7802 28

The Lendlock Group complies with the following legislation:

UK Data Protection Act (1988)
EU Data Protection Directive (1995)
EU General Data Protection Regulation (2018)

This privacy policy sets out how we, the Lendlock Group, collect, use and protect any information that you provide when using this website.

The Lendlock Group is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website you can be assured that it will only be used in accordance with this privacy statement.

By visiting this primary website and our sub-sites you are consenting to the terms set out in this privacy policy and The Lendlock Group’s Terms and Conditions. If you are under the age of 18 please obtain your parents or guardians consent before providing InstaPac with any personal information.

The Lendlock Group may change this policy from time to time by updating this page. You should check this page to ensure that you are happy with any changes. This policy is effective from 1st September 2024 and shall be interpreted in all respects in accordance with the laws of England and Wales.

DATA COLLECTION AND STORAGE

The Lendlock Group may collect personal and non-personally identifiable information about you when you register with any of the Lendlock Group companies or place an order for Lendlock Group products.

Any personal information collected by the Lendlock Group may be stored and processed in the UK, US or any other country in which the Lendlock Group or its service providers maintain facilities.

DATA USAGE AND ACCURACY

Any personal and non-personally identifiable information which you provide through this website or which the Lendlock Group collect shall be used for statistical and marketing purposes, processing your order, managing your account, responding to any comments or questions you may have and, if you agree, the Lendlock Group may occasionally contact you by email about forthcoming events, products and promotions.

The Lendlock Group will endeavour to ensure that reasonable steps are taken to create accurate records of any personal information you provide through this website. However, we do not assume responsibility for confirming ongoing accuracy of your personal information.

Alternatively, please contact our customer services team on +44 (0)1282 504500 (lines are open from 9.00am to 5.00pm Monday to Thursday and 9.30am to 3pm Friday’s (GMT) or email us at info@lendlockgroup.co.uk stating your exact name, email address and postal address.

If you advise us that your personal information is no longer accurate we will make corrections as far as is practicable. Please update your records if any of the information you submitted during registration changes.

SUBJECT ACCESS REQUESTS

You have a right to request a copy of the personal information the Lendlock Group holds on you. If you would like a copy of this information please write to us at the address set out below. The Lendlock Group will charge a small administration fee for this service.

The Lendlock Group,
Guilden Sutton Lane,
Guilden Sutton,
Chester, CH3 7EX

DISCLOSING INFORMATION TO THIRD PARTIES

The Lendlock Group uses other companies to perform functions on their behalf in relation to the purposes included within this policy. Such functions include credit/debit card validation and authorisation, webhosting, data analysis, order fulfilment and mailings.

Any third party used by the Lendlock Group may be provided with access to your personal information, but only where this information is relevant for them to perform their functions. Your information shall not be used for any other purpose.

Some of these companies may be located outside of the European Economic Area (EEA), including the US, where the same levels of protection are not required. InstaPac always stipulates that third parties adhere to the same procedures that we follow with respect to your personal information.

COOKIES

We use “cookies,” a small text file transferred to your device, along with similar technologies (e.g., internet tag technologies, web beacons, embedded scripts) to help provide you a better, more personalized user experience. These technologies are used to:

Make the user experience more user friendly;
Remember your preferences (e.g., browsing language, usage preferences);
Help us understand and improve how visitors use our Site(s), including which of our pages and products are viewed most frequently; and/or
Improve our communications and experience for you.

The Options/Settings section of most internet browsers will tell you how to manage cookies and other technologies that may be transferred to your device, including how to disable such technologies.

These cookies do not store any personal information. You will need to enable cookies in order to use our website; this will allow you to register your details and to make purchases.

Some third parties may also collect data from you through cookies and other related scripts. The use of third-party cookies is not covered by our Privacy Notice, as we do not have access or control over these cookies. You may visit the following links from our third-party partners to opt-out of their tracking and learn about their privacy practices:

GOOGLE ANALYTICS

To view Google’s privacy policy, please visit: http://www.google.com/policies/privacy/.

To opt-out, please download and install the Google Analytics opt-out browser add-on by visiting: https://tools.google.com/dlpage/gaoptout.

Although not all cookies and similar technologies that we use are required for you to use the Sites and/or Services, disabling these technologies altogether could prevent the Sites / Services from working properly and disable features that allow you to take full advantage of the Sites and Services we offer.

OTHER WEBSITES

The Lendlock Group’s website may contain links to other websites. The Lendlock Group does not accept any responsibility or liability for the privacy practices, data collected or the content of such other websites. This privacy policy only applies to this website so when you link to other websites you should read their privacy policy.

CONTACT FORM

The Lendlock Group does not require users to register with or provide information to the Lendlock Group to view the Site or send an inquiry to the Lendlock Group. Most information contained on the site is available without supplying personal information. However, you must provide certain information to purchase product, order samples, or use certain aspects of the site. If you provide your information to the Lendlock Group to contact the Lendlock Group, to request samples or additional information, to purchase products, or to use the Services, you agree to the terms of this Privacy Policy.

SECURITY

The Lendlock Group takes the privacy of our customers very seriously and we are committed to protecting the security of your data, both on and off line.

For security reasons the Lendlock Group strongly recommends that you do not send credit card numbers by standard email and only use the secure facility provided on our website.

Although the Lendlock Group does its best to protect any personal information which you submit, the internet is not completely secure and as such we cannot guarantee the security of your data submitted to the Lendlock Group through this website, any transmission is at your own risk.

RETAINING YOUR PERSONAL INFORMATION

We will take steps to ensure that the personal information that we hold about you is retained for only as long as it is necessary for the purpose for which it was collected, unless there is a legal reason or other valid reason for which we maintain the information.

CONSENT

When you visit the Lendlock Group website, should we ask you to input personal information such as your name, email address, address, delivery address, telephone number information.

When you submit your personal information on this website you will be asked to consent to the transfer of your personal information, as set forth in this policy.

DISCLAIMER OF WARRANTIES

YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITES AND SERVICES IS AT YOUR SOLE RISK. THE SITES AND

SERVICES ARE PROVIDED TO YOU ON AN “AS IS” AND “AS AVAILABLE” BASIS. WE EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY WARRANTIES REGARDING DATA PRIVACY OR DATA SECURITY.

CHANGES TO THIS PRIVACY POLICY

We reserve the right to change the terms of this Privacy Policy. Any changes to our Privacy Policy will be placed here and will supersede this version of our Privacy Policy. By continuing to use our site, you agree to the terms of this and any updated versions of this Privacy Policy.

Careers